Shipping

Elizabeth Nicole

Shipping

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

There may be potential delays due to a high volume of orders.

Local Delivery in Singapore 

Standard (3-5 business days) S$2
Express Courier (1-2 business days) S$4.30
Local Pick Up Free

Orders above S$50 are entitled to free local delivery. Please key in 'SHIPFREE50' at check out.

International Delivery

We currently only offer delivery to the following countries:

  • Arab Emirates
  • Australia
  • China
  • France
  • Germany
  • Hong Kong
  • Indonesia
  • Japan
  • Macau
  • Malaysia
  • Netherlands
  • New Zealand
  • Philippines
  • Russia
  • South Korea
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • United States
  • Vietnam

International Delivery Flat Fees 

Prints Only S$8
Journals & Prints/ Journals only  S$25

How do I check the status of my order?

When your order has shipped, you will receive an email/text notification from us.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Exchange Policy

We only accept local exchange up to 5 days after delivery, if the product is damaged. We will send a representative to collect the damaged product.

In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We currently do not do exchanges for international orders.

Goods sold are strictly non-refundable.

If you have any further questions, please don't hesitate to contact us at [email protected].